Business Name
VinCommerce LLC
(Proudlywear is operated by VinCommerce LLC)
Customer Service Hours
Monday – Friday: 9:00 AM – 5:00 PM (EST)
Response time: within 1 business day.
INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Can I change my design or size after ordering?
ProudlyWear is committed to sustainability. We don’t hold massive stock; instead, each piece is crafted specifically for you once the order is placed. This "Made-to-Order" process usually takes 2-4 business days to ensure the highest quality of embroidery and print.
Can I change my design or size after ordering?
Since we begin the crafting process almost immediately, you have 12 hours to request any changes. Please contact our support team at [email protected] as soon as possible.
How long is the total delivery time?
For US domestic orders, the total time (Crafting + Shipping) is typically 2-3 business days. International shipping may take 5-8 business days depending on customs.
We’re here for your journey.