Last Updated: Sun 5 Apr 2026

At Proudlywear, we want your shopping experience to be simple, reliable, and transparent from checkout to delivery. This Shipping Policy explains how we process and ship orders placed on Proudlywear.com.

Because many of our items are made to order or fulfilled through different production and shipping partners, delivery timelines may vary depending on the product type, order volume, destination, and carrier availability.

We aim to provide clear expectations so you know what to expect before and after placing your order.

1. Shipping Availability

At this time, we currently ship to addresses within the United States.

Some products may have delivery limitations based on factors such as:

  • Shipping destination
  • Product size or packaging requirements
  • Carrier service coverage
  • Temporary logistics or fulfillment restrictions

If an item cannot be shipped to your address, this will generally be reflected during checkout.

2. Order Processing Time

After your order is placed, we begin preparing it for fulfillment.

Order Cut-Off Time

Orders placed before 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles) on a business day will typically begin processing the same day.

Orders placed after that time, or on weekends/holidays, will usually begin processing on the next business day.

Processing / Handling Time

Most orders are processed within 1–3 business days (Monday to Friday).

This processing period may include:

  • Order review and confirmation
  • Production or print preparation (for made-to-order items)
  • Quality check and packaging
  • Transfer to the shipping carrier

During periods of high demand, seasonal promotions, or holidays, processing times may be slightly extended.

3. Estimated Shipping & Delivery Time

Once your order has been shipped, standard delivery within the United States typically takes:

Estimated Transit Time

5–8 business days (Monday to Friday)

Estimated Total Delivery Time

6–11 business days in most cases

Please note that these are estimated delivery windows, not guaranteed delivery dates.

Delivery times may vary depending on:

  • Your shipping location
  • Product type or fulfillment source
  • Carrier performance
  • Weather or seasonal disruptions
  • High-order-volume periods

Some orders may arrive sooner, while others may take longer depending on fulfillment and transit conditions.

4. Split Shipments / Multiple Packages

If your order contains more than one item, your products may arrive in separate packages.

This can happen when:

  • Items are fulfilled from different facilities
  • Products have different production timelines
  • Certain items require separate packaging

As a result, you may receive multiple tracking numbers and deliveries on different days.

This is normal and does not necessarily mean any item is missing.

5. Shipping Carriers

We work with trusted shipping carriers in the United States to deliver your order as efficiently as possible. Depending on the package size, weight, destination, and service availability, orders may be shipped through carriers such as:

  • USPS
  • UPS
  • FedEx
  • or other comparable shipping providers when necessary

Carrier selection is determined automatically based on the most appropriate delivery method for your order.

6. Shipping Fees

Free Shipping

We may offer free shipping on eligible U.S. orders, unless otherwise stated on the product page, during checkout, or as part of a promotional campaign.

Paid Shipping

If shipping charges apply to your order, the applicable cost will be displayed clearly at checkout before payment is completed.

Shipping costs may vary depending on:

  • Product type
  • Quantity ordered
  • Delivery address
  • Shipping method selected (if applicable)

7. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

If your order ships in multiple packages, you may receive more than one tracking number.

You may also be able to track your shipment through our Order Tracking page, if available on our Site.

Please allow some time for tracking updates to appear after the carrier receives the package.

8. Delays, Delivery Problems, or Missing Packages

While we do our best to ensure timely delivery, occasional delays may happen due to carrier issues, weather conditions, address problems, peak season congestion, or other events outside our control.

If you experience any delivery-related issue, such as:

  • Delayed tracking updates
  • Missing items
  • Delivered status but package not received
  • Damaged packaging or product upon arrival

please contact us as soon as possible so we can assist.

To help us investigate faster, please include:

  • Your order number
  • The shipping address used for the order
  • Any relevant photos (for damaged packages or items)
  • A brief description of the issue

Contact:

[email protected]

We will do our best to work with the carrier and assist in resolving the issue where possible.

9. Incorrect or Incomplete Shipping Information

Customers are responsible for entering a complete and accurate shipping address at checkout.

If an order is delayed, returned, or undeliverable due to an incorrect, incomplete, or invalid shipping address provided by the customer, additional shipping fees or delays may apply.

Please review your shipping details carefully before placing your order.

If you notice an address error after placing your order, contact us immediately at [email protected]. While we cannot guarantee changes once processing begins, we will do our best to help.

10. Shipping Delays Outside Our Control

Proudlywear is not responsible for shipping delays caused by circumstances beyond our reasonable control, including but not limited to:

  • Severe weather
  • Carrier disruptions
  • Customs or security issues (if applicable in future)
  • Labor disruptions
  • Natural disasters
  • Public emergencies
  • Peak season congestion

We appreciate your patience in these situations and will do our best to keep you informed when possible.

11. Questions About Shipping

If you have any questions about shipping, delivery timelines, or your order status, feel free to reach out to our customer support team.

We’re here to help.

12. Contact Information

Store Name: Proudlywear
Website: Proudlywear.com
Email: [email protected]
Address: [Your Business Address Here]
Phone: [Your Phone Number Here]
Customer Service Hours: [Your Customer Service Hours Here]
Response Time: We aim to respond within 1 business day