Last Updated: Sun 5 Apr 2026

At Proudlywear (“Proudlywear,” “we,” “us,” or “our”), we value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit Proudlywear.com (the “Site”), place an order, contact us, or otherwise interact with our services.

This Policy is designed to help you understand what information we collect, why we collect it, and the choices available to you.

1. Information We Collect

We may collect personal information in several ways: directly from you, automatically when you use the Site, and from certain service providers or partners that help us operate our business.

A. Information You Provide to Us

When you use our Site or contact us, you may provide information such as:

  • Full name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details and purchase history
  • Account information (if you create an account)
  • Customer service inquiries, feedback, or other communications

B. Information Collected Automatically

When you browse our Site, some information may be collected automatically through cookies, pixels, log files, and similar technologies, including:

  • Device type and operating system
  • Browser type and version
  • IP address
  • Approximate geographic location
  • Pages visited and time spent on the Site
  • Referring websites or sources
  • Shopping behavior such as viewed items, cart activity, and checkout actions

C. Information Received from Third Parties

We may receive limited information from trusted third-party providers, including:

  • Payment processors (for payment confirmation and fraud prevention)
  • Shipping carriers (for delivery and tracking updates)
  • Analytics and advertising partners
  • Customer support and communication tools

2. How We Use Your Information

We use the information we collect to operate our business, provide our products and services, and improve your experience. This may include using your information to:

  • Process, fulfill, and deliver your orders
  • Send order confirmations, shipping updates, and service-related communications
  • Respond to customer service inquiries and support requests
  • Personalize and improve your shopping experience
  • Maintain, troubleshoot, and optimize the Site
  • Detect, investigate, and prevent fraud, abuse, or unauthorized activity
  • Comply with legal obligations and enforce our policies
  • Send promotional or marketing emails, where permitted and where you have not opted out

We only use personal information where there is a valid business or legal reason to do so.

3. Tools, Platforms, and Service Providers

To run our online store efficiently, we may use third-party tools and service providers that support core business functions. Depending on how our store is configured, these may include services related to:

  • Website hosting and eCommerce platform functionality
  • Order processing and store management
  • Secure payment processing
  • Shipping and order tracking
  • Analytics and performance monitoring
  • Email communications and customer support
  • Fraud prevention and security monitoring

These providers are only given access to the information reasonably necessary to perform their services on our behalf.

4. Payments and Checkout Security

We take payment security seriously. Transactions placed through our Site are processed using secure third-party payment providers. We do not store your complete credit card or payment card details on our own servers.

Sensitive information submitted during checkout is protected using industry-standard security measures, including SSL (Secure Socket Layer) encryption or similar technologies.

While no method of online transmission or storage is ever guaranteed to be 100% secure, we use commercially reasonable safeguards designed to protect your information.

5. Cookies and Similar Tracking Technologies

Like many eCommerce websites, we use cookies and similar technologies to improve site functionality and better understand how visitors interact with our store.

These technologies may be used to:

  • Keep the Site functioning properly
  • Save your preferences and shopping cart activity
  • Analyze traffic and user behavior
  • Improve performance and user experience
  • Support relevant product recommendations or advertising efforts

Most web browsers allow you to control or disable cookies through browser settings. Please note that disabling certain cookies may affect the functionality of parts of the Site.

6. How We Share Information

We do not sell your personal information.

We may share information only when necessary to operate our business or comply with legal obligations, including in the following situations:

  • With service providers who help us run our store (such as payment processors, hosting providers, shipping partners, analytics tools, and support systems)
  • To comply with applicable law, legal process, court orders, or government requests
  • To protect rights, safety, and security, including fraud prevention, risk management, and enforcement of our policies
  • In connection with a business transaction, such as a merger, acquisition, sale of assets, or restructuring, if applicable

We require our service providers to handle personal information appropriately and only for authorized business purposes.

7. Mobile Messaging & SMS Privacy (If Applicable)

If you choose to receive text messages or SMS updates from us, the following applies:

  • Your mobile information will not be shared with third parties or affiliates for promotional or marketing purposes.
  • Any consent you provide for SMS communications is used solely for the messaging services you requested.
  • Mobile opt-in data and consent will not be sold or transferred for unrelated third-party marketing.

SMS Program Terms (If Applicable)

If we offer SMS communications, those messages may include:

  • Customer support or service responses
  • Order or delivery updates
  • Promotional messages, discounts, or product-related offers (where you opt in)

You may opt out of marketing text messages at any time by replying STOP to the message you receive. Once you opt out, you should no longer receive promotional SMS messages from us unless you opt in again.

If you need help related to SMS communications, you may contact us at:
[email protected]

Please note:

  • Message frequency may vary
  • Standard message and data rates may apply
  • Your mobile carrier is not responsible for delayed or undelivered messages

If you have questions about how your personal information is handled, please review the rest of this Privacy Policy or contact us directly.

8. Your Privacy Choices and Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal information, subject to legal or operational exceptions
  • Opt out of promotional communications
  • Request additional information about how your data is used

To make a privacy-related request, please contact us at:
[email protected]

We may need to verify your identity before completing certain requests.

9. Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Policy, including to:

  • Complete and manage orders
  • Provide customer support
  • Maintain business and financial records
  • Comply with legal, tax, accounting, and regulatory obligations
  • Resolve disputes and enforce agreements

When information is no longer needed, we may delete, anonymize, or securely dispose of it where appropriate.

10. Children’s Privacy

Our Site and services are intended for a general audience and are not directed to children under 18 years of age. We do not knowingly collect personal information from minors.

If you believe a child has provided personal information to us, please contact us so we can review and, if appropriate, remove that information.

11. Third-Party Websites and Services

Our Site may contain links to third-party websites, apps, or services that are not operated by us. We are not responsible for the privacy practices, content, or security of third-party sites.

We encourage you to review the privacy policies of any external sites or services you access.

12. Updates to This Privacy Policy

We may revise or update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or business operations.

When we make updates, we will post the revised version on this page and update the “Last Updated” date at the top of this Policy. Your continued use of the Site after any changes become effective constitutes acceptance of the updated Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

Store Name: Proudlywear
Website: Proudlywear.com
Email: [email protected]
Address: [Your Business Address Here]
Phone: [Your Phone Number Here]
Customer Service Hours: [Your Customer Service Hours Here]
Response Time: We aim to respond within 1 business day